Customer Support / Contact Us

Please let us better assist you by telling us the nature of your inquiry.

Order and Billing Support

Billing FAQ
You can find answers to most of your order and billing questions on the Billing FAQ page.
View Billing Activity
You can view your entire billing activity and order history in detail on the Billing Activity page.
Email Support
If you still can't find a solution to your billing or order issue using the above methods, please feel free to request support via email.
Please allow up to 48hrs to process your email support request. Have you tried the Billing Activity page?

Music Download Issues

Downloads FAQs
Download links can be used once and are disabled after the last byte of the file leaves our server.

If the download process was interrupted before it was completed, we suggest that you try again.

If the link is already disabled, chances are that the download was completed successfully but you can't find the music file in your device.
Downloads Activity
Visit this page to view your download history, or to download again files that failed to download during previous attempts.
Email Support
It may take up to 48hrs to process your contact request. Have you tried any of the suggestions provided above?

Copyright Complaints


Within the United States

Grruv sells music and provides music previews and cover art with permission from the corresponding record labels. Please check with your label if you think that we are making unauthorized use of your music.

Outside the United States

Grruv is part of the iTunes Affiliate program and provides music previews and cover art with permission from iTunes. Our goal is to initiate sales of your music on our website that are then completed at the iTunes store. You benefit from our lead generation program for your music.
I still want to request DMCA takedown
Please specify the list of URLs that you want to be removed

Questions About Artists and Songs


We do not have any contact information for artists and are unable to forward messages to them.

The only information that we have for artists, albums and songs is openly available on our website and can be accessed by using our search feature.

If you still can't find the music that you are looking for, please feel free to contact us.

Investor Relations


If you are interested in learning about investment opportunities with Grruv, please use the contact form below.

General Inquiries


If the reason of your inquiry is not covered by any of the items on the left, please use the contact form below.

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